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Posted by / 13-Mar-2015 21:33

Computer not updating itunes

Some users who restore the effected i Phone or i Pad through i Tunes discover the device is being downgraded to i OS 9.3.5, rather than updating to i OS 10.If this happens, it may be a good idea to stay on i OS 9.3.5 for a while until the trouble with the i OS 10 update is resolved, or use i Tunes to install the i OS 10 update instead of the on-device OTA mechanism.The 1671 error may be resolved simply by waiting until the Apple servers can be contacted successfully again.

If the update fails, i Tunes will inform the user that the device must be restored to factory settings, which would then be able to restore from a backup.

Finally, some of the impacted users who are attempting to use recovery or restore mode to restore the i Phone or i Pad may encounter an error 1671 or similar error message in i Tunes, which further complicates the trouble.

Essentially this means the i Phone or i Pad will be bricked and unusable until it can be restored or successfully updated with i Tunes and a computer.

Update: Apple has apparently fixed the problem with the OTA update.

If your device is still stuck on the i Tunes logo screen, proceed with the restore or update process with i Tunes as recommended.

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If you experience the “connect to i Tunes” problem, i OS 10 update has failed and you will need to use i Tunes to fix the issue.

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